STAY AWAY UNLESS YOU ARE BAD AT WHAT YOU DO - SOC Analyst I Novacoast Employee Review

2.0
Oct 30, 2021
Recommend
CEO approval
Business outlook

Pros

no discrimination, mostly nice and cool people, can go to work with casual clothes, big free parking lot, located above Urgent Care, have well known customers

Cons

- they use different SIEMs but teach you only LogRhythm 90% and Splunk 10% during the first 3 weeks training - they like to cherry pick people with Security+ at minimum and preferrably someone close to college graduation or already have a degree, yet the pay is 50% lower than the average pay for the same position at the other companies in the same city - understaff most of the time so expect to work constantly without having a room to breath, don't want you to get OT as much as possible even though they want you to have no coverage gap in monitoring if you don't have lunch buddy to monitor in your place - people quit fast because they got a better offer elsewhere a few months after joining, some people get promoted fast and some not, still bad salary even with the promotion unless you make it to SOC Lead or SOC Manager which nobody will get unless you have work more than 1 year at minimum there - they have pets in the office which I don't think it should be in the professional environment since they are not disability supporting pets, the cat will try to eat or steal your food without your permission, the dog will bark, both of them are cute tho, I know other employees saying pets are nasty and inappropriate for the office

Explore other reviews about Novacoast

5.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited room for growth, unlimited help from peers, remote work offered, flexible work hours if needed, no micro-managing, and overall just a good work life culture.

Cons

Some managers have a lot on their plates, making it hard to be available at all times.

1.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers at the peer level Opportunity to learn complex systems early on Exposure to large-scale billing processes

Cons

Contradictory performance feedback followed by termination without completing the 90-day evaluation period No defined performance metrics, goals, or written feedback provided Inconsistent and unclear expectations around availability and work hours Unequal enforcement of standards across team members Lack of managerial oversight and limited access to direct support Unrealistic expectations for new hires to take ownership of complex systems without proper training Unprofessional and inappropriate comments tolerated within leadership Approved, legally required absence later cited as a performance issue Poor communication regarding benefits and onboarding support Termination decisions appeared subjective and not based on documented performance

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