Apr 8, 2020
Network Rail Response
6yThank you for taking the time to write a review, and for highlighting some real positives. You've listed some interesting cons and hope that you are seeing progress as we move towards a real focus on our passengers and freight customers. We're always wanting to hear more about how we can improve so we'd encourage you to share any ideas with your line manager or to get involved in some of the key change projects going on right across our business. Once again, thank you for taking the time to share your experiences.