Dec 19, 2018
Network Rail Response
5yThanks for sharing your experience at Network Rail and for pointing out the frustrations you'd encountered. We're working hard to remove bureaucracy through our Putting Passengers First programme. and this is providing lots of opportunity for devolved decision making. We'd hope that your experience today would be much different from what you may have encountered previously. Thanks again for your comments and we wish you all the very best for the future.