Experience totally based on supervisor. They have too much power - Anonymous employee Netflix Employee Review

1.0
Jan 11, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work, good pay. Energetic environment. New technologies.

Cons

Experience in Netflix totally depends on the supervisor. If you are lucky and get a matured manager, there is no reason to not like working in NETFLIX. However it could be a nightmare if your manager does not like you for some reason. It is always your words vs manager's word in there (happened in my case and they believe the manager). I was hired under a manager who convinced me to join Netflix (I had 24 emails from that person persuading me). However I learned after joining that I am supposed to report to a new manager and the very first day that new guy complained that I have never worked with JAVA and AWS (Then why did he agree to take me in his team in the first place ? ). Nightmare started from that very day. He kept on mentioning the same thing every one on one. He forced me to move my position in every meeting and make sure I seat where he points me to. He will talk to all my co-workers and inform them if he is cancelling one on ones, for me he wont do anything and just disappear. He will constantly irritate me saying how good he was when he joined. He will always shout at me and try to ignore my opinions on any damn technical stuff. I was totally terrified of him and knew that he will make sure that I fail. He tried all he could. He gave me two projects and one project scope kept changing and changing. Still i tried to keep up and developed good relationships with other team managers, members and project managers.One day (I am sure my manager was waiting for that day) I wrote something incorrect in an email (this is my 4th month I guess). He pounded on me, and also after a 14 hour continuous on call, I took a 2 min break, he shouted at me for 15 minutes for missing a false alram ! I apologized. He tried to blame me for what I did not do and said he and someone else was watching me silently, while I was chatting with someone else about some technical issue over a group chat. So unethical ! He said some PM complained about me and when I asked for the names and examples he refused. I raised the alarm to higher management and they said it is "his word vs mine". One day they said they are sorry I had to go through this and next day they change the tone and said they have to believe my manager. I requested them to talk to engineers and get feedback. They refused to even do that. I resigned the next week as I could not take the humiliation and realized that if I stay back and work in the same group, they will find some excuse to fire me. I knew all companies where I worked before were waiting to take me back any day. So I had no worry. The funny part is the people who were working with me kept on sending me emails about how good it was to work with me and they were surprised that I left. But my manager never found anything good in me. I wish I had a better manager in NETFLIX, then I would enjoy my life there so much. Please make sure you understand your supervisor before you join. That is the most important thing. Everything else will fall into place.

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Cons

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3.0
Sep 20, 2018
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CEO approval
Business outlook

Pros

- Paycheck - So many good people - Such a great service - Hope

Cons

I have been working for a year at Netflix. I've seen what was supposed to be very mature people, sharing absolutely almost no contact that anyone would qualify as "human". Sure, that sounds hyperbolic, let me develop (and maybe cherry-pick a little). Have you heard about our culture? The one about giving candid feedback? - I have seen people complaining of behavior they literally demonstrated themselves in the following days. But I have also seen these feedbacks resulting in tears both in the eyes of HR persons or fellow engineers. How human does that sound? Have you heard about our culture? The one about not tolerating brilliant jerks? I have nonetheless seen angriness and frustration, expressed in private, public and meeting. People rejecting new ideas by default, like, any ideas they wouldn't have worked themselves on for days wouldn't count. Even if those ideas are from the best examples in the industry or academics. How many publications/contributions have you seen from Netflix to computer science in general? How does it compare against any other company of that size in the Bay Area? Can you imagine either the real insecurity (x)or the lack of innovation that could lead to this situation? Except for a few managers, directors or VPs feeling free enough to behave at work in the same way than how they live, almost every engineer I have been interacting with, have shared as little as possible about their private life. The rare exceptions of interpersonal exchange ends up around some sort of competitive behavior: Who is the most geeky, sportive, owns the fastest car/biggest house/visited the strangest place. I've heard workaholic people complaining about ambitious peers who were over-managing, over-working to get even more work to do after. I feel like we're past workaholism at this point. Maybe there are a lot of shy people! Maybe there is a culture of fear, not only of being fired, but also a fear of interacting with people going to be fired. Maybe it's all in my head, maybe people giving 5 stars to their experience here don't care the human aspect of a company. And maybe they're right. What about your crush, your fears, your desires for the future, your appetite for life? I've been blessed to work in enough large companies to know that the behavior that I'm seeing in Netflix is not a healthy one. I've also been lucky enough to work in other industries more socializing than tech and I can tell that Netflix has a lot to do on that side, and off-sites or team meeting won't solve that problem. I am afraid about the tragic, but inevitable consequences of the ways people operate in this company: I guess that the day the worst will happen, it will be addressed in an impersonal memo by Reed; followed-up by 1 or 2 reminders during offsites. Possibly commented by HR in a Q&A document. And move on. This company seems as reactive in its management of people as it is proactive in its business operations. I still work at Netflix though, not only for the paycheck, but because I hope. I hope it will change. The needed change can't happen from a candid feedback, a Q&A, or only from inside. Change has to come from everyone, including people who take time to read comments like this one. Netflix has so many good people and offers such a great service. As a curious Netflix employee reading this review: think about your past, isn't there a big human thing that you would love to feel again in your current company that you've felt in the past? As a candidate: think about what would be a good question to ask to that HR partner once your package is almost here to be offered to you, think about that comment you make at the end of an interview when you're being asked by an engineer: "Do you have any question for me?" What Netflix needs is an inception, something that anyone and everyone would think about after leaving the call or the room they were sharing with you. Ask yourself, and then the others, the question you should ask if you think you want to spend a good amount of your life and energy in the place you're applying for. - Will I learn and contribute to the knowledge of other's? Even outside the company? - Will I see emotional responses from my peers? Will that be for other reasons than being fired or bluntly criticized? - Will I find a friendly environment that will nurture my appetite for life? - What is the amount of emotional interaction (celebrating, sharing, playing) to expect from a company whose service is the best to "entertain"? - Do androids dream of electric sheep?

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