Overall great place to work unless in support - Technical Support Manager NetApp Employee Review

3.0
Jul 17, 2014
Recommend
CEO approval
Business outlook

Pros

Great salary, benefits and bonuses. Also great technology to learn. Decent number of opportunities within the company to move to different roles over the course of several years.

Cons

The support organization lacks enabled leadership. Management has very little span of control up to the senior levels. This creates an environment where executive orders are passed down but then management is not enabled to effectively complete those goals. It also does not allow front line management the flexibility to make improvements where needed to retain top talent. Finally, there is a major degree of separation between those with the authority and those with the knowledge to implement effective change. Then end result is senior technical resources frustrated with neutered management.

Explore other reviews about NetApp

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance (in my team)

Cons

Leadership is bad, stay away!

3.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amongst the top companies in the data storage industry = company stability.

Cons

If you'd ask me a year or 2 ago, I would have given the company 5 stars. But, as with most tech companies now, they've started to follow the trend of return to office, regardless of logic. There's little to no room for exceptions and the company would rather sacrifice productivity regardless if they know the hardships for people living in metros (one way commute to the NY or SJC office can take 2 hours one way!) - that and there's no commuter benefits. You have to pay out of pocket and live in fear of not receiving your bonus if you miss the "thrive together" quarterly requirements.

See reviews by: Helpful|Rating|Date|All