No clear vision and will work you to the bone - Customer Success Manager Net2Phone Employee Review

2.0
Mar 21, 2022
Recommend
CEO approval
Business outlook

Pros

Had some good people working there. Tried to make it a family environment.

Cons

No Career Path options Puts all the pressure on the operations team. Doesn't hold their sales team accountable. Let's employees get away with slacking off and not completing projects or tasks. Hires from outside rather than promoting from within which has caused employees to lose faith in the opportunity to advance their careers. Doesn't have the basics of their product working but will continue to add more and more features that hurt the business

Explore other reviews about Net2Phone

5.0
Jul 10, 2024
Recommend
CEO approval
Business outlook

Pros

Many knowledged people on the

Cons

The benefits are not that attractive compared to most companies

1.0
Aug 26, 2025
Recommend
CEO approval
Business outlook

Pros

Honestly? None. Leaving was the best thing that happened to me.

Cons

This company is one of the most toxic and unprofessional environments I’ve ever worked in. It is fueled by racism favoritism and retaliation. If you are a person of color especially a Black woman expect to be excluded disrespected and targeted for simply existing and doing your job well. Leadership plays favorites and if you’re not part of their clique you’re shut out. I was harassed excluded from team communication and spoken to with blatant disrespect. When I reported a serious incident where a coworker threatened to physically harm me the manager laughed. I reported it to HR and not only did they dismiss my concern they told me I was being delusional. They sat there in front of the manager who denied everything even though he had laughed about it when it happened. That kind of gaslighting was standard. The company lacks any real leadership or professionalism. People show up intoxicated. There are constant rumors of misuse of sensitive data including credit card information. Coworkers openly admit to being drunk on the job. Nothing is handled professionally. Everything is swept under the rug or pinned on someone else. It is a toxic culture from top to bottom. Promotions are given based on favoritism not merit. There’s no accountability. Management is more focused on covering their own backs than supporting their employees or creating a healthy work culture.

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