Disorganized management with no clear direction - Director Neighborly® Employee Review

Thank you for taking the time to share your perspective. We’re glad to hear you’ve had a positive experience with the managers and specialists you work closely with. Our teams at those levels play a critical role in supporting our culture and day‑to‑day success. We also appreciate your candid feedback regarding turnover and leadership continuity. We understand that changes at the senior management level can create uncertainty, and we are actively working to strengthen stability, improve communication, and provide clearer direction across the organization. These are important priorities for us, and feedback like yours helps guide those efforts. Your advice to value our people is well‑received. Our associates are the foundation of our success, and we remain committed to building an environment where they feel supported, respected, and equipped to thrive. Thank you again for your honesty and for contributing to the conversation about how we can continue to improve.