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Navitus Health Solutions

Engaged employer

Very unprofessional - Anonymous employee Navitus Health Solutions Employee Review

2.0
Jun 18, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice cor-workers, nice buildings, nice office locations

Cons

Incredibly unprofessional, sloppy from HR to Executive Management. At the end of four years with Navitus, having dealt with systemically troubling management, disorganization across leadership, and a radical degree of pettiness (e.g. leadership without strategic plans for the organization obsessing over staff wearing sweatshirts with or without zippers on casual fridays) I was confronted with the most awkward conversation I've ever had with a previous employer. The HR department neglected to terminate my employment in a timely manner and overpaid me by one paycheck. One month later they asked me to pay them back for their error within two weeks of the request. I am an honest person, so of course I will pay them back. But in this scenario, I found out the payout for my remaining earned vacation included a miscalculation for over-taxation due to the combination of my final paycheck added to my vacation pay pushed me into another tax bracket. This, of course, isn't true. Their calculation was based on making assumptions about individual paychecks being representative of all paychecks for a year, so the calculation was completely wrong. Again, while I was happy to correct their error and deal with the inconvenience of all of this horribly unprofessional accounting, they still required that I refund them their error within two weeks of notifying me. And this is not an isolated blunder. There are so many awkward managerial blunders indicative of promoting staff that are unqualified to lead that it all feels a bit like a tragic memory and waste of four years. I still think fondly of a number of people I worked with, but honestly, I don't have any love left for Navitus after this last straw.

Explore other reviews about Navitus Health Solutions

5.0
Dec 2, 2025
Anonymous employee
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CEO approval
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Pros

Navitus has a great culture with mission that is easy to get behind. The teams really come together to solve problems and address issue, and management usually has their hearts in the right place.

Cons

The challenges in the IT space require serious efforts to stay current with industry standards and compliance requirements, and there have been systemic problems.

1
3.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

I see a lot of value in working within Navitus Key Accounts because it provides exposure to complex, high-touch client relationships where the work goes beyond service management. It allows me to strengthen my PBM expertise, understand pharmacy trend and cost drivers more deeply, and partner cross-functionally to bring strategic recommendations to clients. I also value Navitus’ transparent model because it creates a stronger foundation for consultative conversations with clients and consultants.

Cons

Key Accounts can be high-pressure, the workload can be reactive, you may be accountable without always having direct control, transparent PBM does not mean simple PBM, key clients can require a lot of polish and emotional control, internal process changes can create friction

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