According to NaviNet's history, we are still overcoming some "old culture" mentality and embracing the new direction that is coming from top management. Therefore, many reviews from years past do not accurately reflect the current state of the organization. This is an active environment; it is extremely dynamic and ever-changing as it grows to be an industry leader. This can naturally produce pressure and fatigue over the long stretch. However, I do think that NaviNet leaders try to address this with other incentive programs.