Leadership and structure make success difficult - Nurse Ops Manager Navi Nurses Employee Review

1.0
Oct 31, 2025
Recommend
CEO approval
Business outlook

Pros

An option for clients that can affor private pay services for care after leaving a hospital.

Cons

-Company direction and priorities change frequently, creating confusion about policies and expectations. -Communication between management, operations, and field nurses is inconsistent; decisions are often made without input from those doing the work. -Documentation and record systems are poorly organized, and technology choices have created extra administrative work for nurses instead of saving time. -Not Hipaa compliant. -Toxic work culture. -Constant churn of employees and contractors. -CEO not around or involved in the business. -Limited or unclear training for compliance, privacy, and workflow standards leaves nurses unsure how to meet professional requirements. -Leadership turnover and a lack of experienced clinical management lead to mixed messages about quality, safety, and accountability. -Pay and scheduling are sometimes unpredictable because administrative systems aren’t fully developed. -Don't want to pay field nurses benefits, overtime, or taxes so keeps them as 1099 contractors. -So few nurses want to actually take shifts.

Explore other reviews about Navi Nurses

5.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

Flex schedule Great coworks Appreciated by clients and management True culture of caring

Cons

Still new...some chaos growing the business

5.0
May 18, 2024
Recommend
CEO approval
Business outlook

Pros

- Incredible, supportive leadership team that truly cares about positive outcomes for clients and nurses. - Data-first - qualitative and quantitative - approach to decision making to make sure everyone is reaching the right answer, quickly. - Intense focus on the wellness of the whole person - for internal employees, the nurse contractors that deliver care, and clients that receive care. - True "flexibility" in delivering on your role and responsibilities - days, times, location and other variables are always open for discussion for each employee and contractor to maximize their individual performance and happiness. - Autonomy to make the right decision for the company in your role - whether that's an internal employee or a nurse contractor in the field. We trust our team to deliver the best outcomes for customers. - Customer experience is the top KPI at Navi - we care what both the nurse and client experience so we can make our nursing services better for everyone.

Cons

Navi is a startup. And that requires high adaptability, flexibility, and openness to change. We are innovating every hour of every day. So, be ready to innovate, fail, learn and improve every day because that's what brings the best solution for nurses and clients.

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