Nice people, difficult culture - Anonymous employee National Grid Employee Review

3.0
Feb 17, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coworkers are genuinely nice people who care about the communities in which they work. The salaries are good, and benefits are good.

Cons

While individuals can be great leaders, overall the US branch of this company suffers from a lack of long-term planning and leadership. Change is difficult and slow, and the company culture of "niceness" makes it hard to speak up about problems or act quickly on opportunities and threats. The workload can be quite high. While there are pockets of ingenuity, there is a disconnect between the real things the company needs to work on and the priorities communicated to employees.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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