No common goal, just money. Leaves employees "dangling" with no future planning - Payroll National Grid Employee Review

2.0
Jul 2, 2014
Recommend
CEO approval
Business outlook

Pros

I worked in the Payroll Dept here at the Main office in Syracuse NY; hired on as a temp. So you can say I know all about the payroll, hours, 35+ Union contracts, Overtime, pay raises, SAP program and oh lets not forget the management style. The only pro of my job were some of the decent "regular" folk I had the chance to work with, a measly paycheck and satisfaction out of helping employees & retirees through the mess of a payroll and management system Payroll employees only make roughly $40K yet in charge of Corporate payroll issues, the MOST important part of the company. Management positions, which are salary usually start at about $65 with directors earning $125-$135. Vp's make $175K Lineman vary from $35hr to $45hr. depends if your a group leader or not wow, a meter reader can start at $14 and go all the way to $30 OVERTIME: DOUBLE WOW, the work crews earn overtime, I've constantly see guys that have a salary of $72k and take home home DOUBLE that. Obscene amounts of 1.5 and double time. a group forman know had a base salary of $85k yet after all his OT and year end BONUS he took home $232,000 . blows my mind

Cons

I have NEVER seen such an diverse employee & management group in my life. Very few had the common goal or experience for their jobs (in the offices). Management in my Dept. was some of the most INEPT management I have ever come across. How does a manager in arts and philosophy degree get to be in control of payroll? Their SAP program was rolled out untested at the behest of the CEO. I know this because I chatted with a recently retired VP who bought the program, but argued with CEO that it wasn't ready yet. It was one of the worse implementations in corporate history. People were not getting the paychecks correctly for 8 months. It was so bad the Company had to announce that any overpayment would be forgiven and gave EVERY affected employee a Large bonus for the problems they endured. Biggest complaint, the management has no care in the world about their subordinates. only care about implementing company policy. If I saw my manager broken down on the road I would keep on driving (maybe I'd call Triple aaa for them) but they are just merely "Tools" of the company

Explore other reviews about National Grid

5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

I cannot say enough about how great a company National Grid is. I’ve been here for over four years, and there is truly a culture where employees are encouraged to share their voices. The company regularly conducts surveys to understand how employees are feeling, what they need, and what matters to them... and then transparently shares the results with everyone. I have never experienced this level of openness with any other employer, and I know that none of my friends or family have had similar opportunities. It says a lot that so many employees want their family members to work here as well. Working at National Grid is more than just a job, it’s a lifestyle, and there is a strong sense of pride in being part of the organization. As a woman, I am proud to be part of this “brotherhood” and have never felt that this is a male‑dominated space. There are many opportunities across the company, from field operations to management, depending on your interests. Compensation is competitive and rewards both experience and performance. Remote and hybrid work are sometimes an option, which to me shows a level of trust and respect for employees. I only wish I had joined earlier in my career.

Cons

I do wish there were more opportunities available in Western New York. Many roles seem to be concentrated in Central New York, Eastern New York, or downstate, and it would be great to see additional positions (for others to join the company) closer to home in WNY.

See reviews by: Helpful|Rating|Date|All