Lovely People, Lots of Change and Variety but Poor Expectation Setting - Manager National Grid Employee Review

4.0
Jun 26, 2014
Recommend
CEO approval
Business outlook

Pros

The people are lovely and have a real desire to make things happen and to change and adapt. You are able to use your initiative and work autonomously to make a difference. There are many different projects to get involved with with excellent team work. NG Gas are making a real commitment to engaging employees and skilling everyone with core capabilities that the company needs to excel. Refurbed office environments are great. It's very easy to collaborate internally and with partners. There is a very real ambition to achieve excellence in the industry which is exciting.

Cons

Lack of recognition. Lifers get away with laziness and poor discipline and a few bullies get away with poor behaviours. Salary expectations are hidden and there is no view of how to achieve full bonus potential. Managers that devote their life to the company (13 hour days + weekends), think you should do the same, and don't thank you for it even though you are going above and beyond. It can painfully slow to get things done and there is way too much red tape. Everyone wants to know everything, which slows you down (but doesn't stop you) from getting on with things.

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5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

I cannot say enough about how great a company National Grid is. I’ve been here for over four years, and there is truly a culture where employees are encouraged to share their voices. The company regularly conducts surveys to understand how employees are feeling, what they need, and what matters to them... and then transparently shares the results with everyone. I have never experienced this level of openness with any other employer, and I know that none of my friends or family have had similar opportunities. It says a lot that so many employees want their family members to work here as well. Working at National Grid is more than just a job, it’s a lifestyle, and there is a strong sense of pride in being part of the organization. As a woman, I am proud to be part of this “brotherhood” and have never felt that this is a male‑dominated space. There are many opportunities across the company, from field operations to management, depending on your interests. Compensation is competitive and rewards both experience and performance. Remote and hybrid work are sometimes an option, which to me shows a level of trust and respect for employees. I only wish I had joined earlier in my career.

Cons

I do wish there were more opportunities available in Western New York. Many roles seem to be concentrated in Central New York, Eastern New York, or downstate, and it would be great to see additional positions (for others to join the company) closer to home in WNY.

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