Trapped Between 2 Goliaths - Anonymous employee National Grid Employee Review

3.0
Nov 5, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Descent pay for work performed. Most supervisors, managers, and directors truly care for their employees.

Cons

SAP software. Unreliable and outdated communication and business applications/tools. 2 tier union structure. Jobs spec's are not complete for many employees' assignments/duties. This allows management the opportunity to work employees as they see fit at any time: beyond their pay grades and work scope. Union views one group as a revenue source and does not support it's members equally on job bids and work grievances. Members do equal work and hold equal responsibilities for same tasks, but receive differing pay and benefits. Prior experience and performance does not account for the possibility of growth and placement. Networking, or having employed relatives is key to advancement. Very good, but very expensive health insurance package. Great benefit packages if you are management, or a member of the preferred union. Animosity amongst fellow union employees can lead and has led to a hostile work environment. Undergoing restructuring and down-sizing on all levels which is causing anxiety and instability - lack of confidence in senior management and in one's belief in continued employment.

Explore other reviews about National Grid

1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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