Formerly great company being systematically ruined by senior 'leadership' - US IS National Grid Employee Review

1.0
Apr 30, 2013
Recommend
CEO approval
Business outlook

Pros

Most staff members level C and below work hard in the interest of our customers. Excellent teamwork in a crisis e.g. Storm restoration

Cons

Clueless senior leadership on both sides of the pond have created a toxic environment that crushes new ideas that might not comply with their dictatorial vision. Employees disengaged and fear the next purge to try and make the latest target numbers promised but due to a failed operating model impossible to deliver.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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