Good benefits, excellent job security - Associate Natural Gas Analyst National Grid Employee Review

4.0
Nov 27, 2008
Recommend
CEO approval
Business outlook

Pros

Good benefits package, older workforce in mid level management which is retiring over the next 7-8 years leaving room for advancement for those of us starting out, excellent job security, collegial working environment, mid level managers are great bosses, good level of communication from CEO Steve Holliday, employee discount stock plan starting

Cons

Too much red tape to cut through for service requests, customer service representatives need to be tested and vetted, better internal job posting board needed to improve recruitment from within, education reimbursement ought to be upped (reimbursement in exchange for work commitment perhaps) to allow for better educational programs

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5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

I cannot say enough about how great a company National Grid is. I’ve been here for over four years, and there is truly a culture where employees are encouraged to share their voices. The company regularly conducts surveys to understand how employees are feeling, what they need, and what matters to them... and then transparently shares the results with everyone. I have never experienced this level of openness with any other employer, and I know that none of my friends or family have had similar opportunities. It says a lot that so many employees want their family members to work here as well. Working at National Grid is more than just a job, it’s a lifestyle, and there is a strong sense of pride in being part of the organization. As a woman, I am proud to be part of this “brotherhood” and have never felt that this is a male‑dominated space. There are many opportunities across the company, from field operations to management, depending on your interests. Compensation is competitive and rewards both experience and performance. Remote and hybrid work are sometimes an option, which to me shows a level of trust and respect for employees. I only wish I had joined earlier in my career.

Cons

I do wish there were more opportunities available in Western New York. Many roles seem to be concentrated in Central New York, Eastern New York, or downstate, and it would be great to see additional positions (for others to join the company) closer to home in WNY.

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