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National General Insurance

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Good pay and training - Claims Adjuster National General Insurance Employee Review

2.0
Jul 16, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and training for the most part. Mid-level Management tries their best to make it a great place to work but upper management's metrics and expectations keep it from being a great place to work.

Cons

More work than any one person can do. Metrics that are next to impossible to meet. NO work life balance whatsoever! When you are not working, you are constantly worrying about what the next day will hold. You are constantly yelled at by customers, agents, and claims vendors.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

3.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Pay was good and benefits were good. Teamwork is definitely a plus. I found most team members to be extremely helpful. There is definitely a system to help you learn if you can find the time.

Cons

The company says it will listen to complaints without repercussions, but I didn't find that to be the case. Too many metrics to meet which causes you to fall behind. No room for advancement if the supervisor doesn't like you or if the team is short members. No consistency from team to team.

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