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      National General Insurance

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      Could be better - Material Damage Adjuster II National General Insurance Employee Review

      2.0
      Apr 4, 2023
      Material damage adjuster ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Considering the cost of living going up the pay isn’t terrible, however should be better.

      Cons

      The training is terrible, work load is terrible, the process of handling claims are terrible and unrealistic. The wage of pay should be better due to the lack of training and figuring things out for yourself not to mention never ending phone calls that you have to answer or be penalized EVEN though you are being productive and working on different task.

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      5.0
      Jul 8, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      None, everything is positive. Great team support

      1.0
      Jul 8, 2026
      Pip examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no pros as they expect you to work 11 plus hours to stay on top of your work.

      Cons

      Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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