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National General Insurance

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The most toxic insurance company in the US - Anonymous employee National General Insurance Employee Review

1.0
Oct 22, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent salary and benefits. Good brand recognition within the marketplace.

Cons

Senior management and the owners of GMAC are constantly changing their minds. Once middle managers create a plan to reach company goals, the goals are totally different and all work completed is now irrelevant. New owners are penny wise and pound foolish. They work to save pennies today and tighten budgets to save money, but they do it in a foolish way. Their supposed "cost savings" end up causing major problems that are very expensive to correct.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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