Pros
No pros as this company is ran by people who have no idea what they are doing.
Cons
Claims system is behind times! Heavy work load! Management has favorites! Work from home is not a plus as they overwork you and force you to take on additional roles! No backup when folks are on vacation! The team does the work! Management has no idea what they are doing! It’s all set up for you to fail and management to win! Phone system is trash! Double rings which count against you! What’s the point! Claims system is trash! 2026 we are creating tasks for required forms to go out. We are processing IMEs like we have an efficient system! Everything is manually done by the the reps! They refuse to train their medical provider line reps! So the PIP reps sit and answer calls all day! PIP reps do it all!