"Customer at the centre of what we do" is just a slogan - Project Manager NTT DATA Employee Review

Management doesn't listen to staff. Their focus is to supress "noise" rather than solve the actual problem. Raising an issue at Dimension Data often results in a negative response - you are a "troublemaker" rather than trying to make things better. Annual employee satisfaction surveys reduced to once every two years. Processes are confusing and conflicting. Poor performance normally results in a change of job rather than performance management. Training is promised in development plan but not delivered due to "budget constraints".