Do not work here! - Customer Care Representative NTT DATA Employee Review

1.0
Jan 18, 2019
Recommend
CEO approval
Business outlook

Pros

The ONLY pro I could find was that you got weekends and major holidays off.

Cons

- Negative work culture - Doing more than the job description says (ie: "Light processing" turns into all on-shore processing) - Severely understaffed and overworked - Lack of cleanliness in the building due to cutting costs for janitorial/cleaning duties

Explore other reviews about NTT DATA

5.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

Loved working here until they sold our dovision.

Cons

They sold our division. Always planned to spend my career here.

1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

The people I came in with at Nexient. Boy do I miss Nexient.

Cons

NTT Data uses and loses its employees. The threat of layoffs is constant and there are soft layoffs happening on the bench at all times due to unreasonably strict bench policies that push people out. There is a very low amount of work because the sales team does a terrible job finding it. And what little work they do have they're shipping overseas.

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