The actual work and people are great, company sucks - Customer Service Call Center Representative NTT DATA Employee Review

2.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home I do like the job I’m doing

Cons

With such a high turn over rate it seems like they don’t trust their employees or give them the benefit of doubt. Even after years of great performance and attendance the company policy’s are ridged and they would rather ding you then ask questions to clarify a situation. Low pay, practically non existent sick days (zero flexibility for apts) and min amount of vaca days They make it hard to stay long term

Explore other reviews about NTT DATA

5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Very smooth interview process with an engaging team. Energizing work environment.

Cons

nothing during the hiring process

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

I have worked with NTT DATA as a government IT and project management consultant since 2018, starting with Cognosante before the acquisition. My experience has been very positive. I have had the autonomy to focus on the success of my team and my client, while also having the support of a large, high-performing organization. There are real opportunities for growth, strong training resources, and leaders who genuinely care about employees, clients, and the communities they serve. I have also been promoted during my time here, which reflects the company’s commitment to recognizing and developing talent.

Cons

As with many large organizations, processes and systems and can sometimes take time to navigate, especially during periods of growth or transition. Continued focus on communication and simplifying internal processes would make the employee experience even stronger.

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