Service advisor - Anonymous employee NTB Employee Review

1.0
Oct 14, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts for tires and service.

Cons

Always short staff. Upper Management is never satisfied. Cooperate is always up management so they take that on us. There is never a dull moment when you hear a complaint from both company and customer. Company does not take care of their employees. High turn over rate. You have to live there pretty much. I have never expierence anything good working there. They are racist. They like to say they “promote” employees but in truth, they teach them what they want them to know so they do the work but never promote them. I worked there for 3 years. In 1 year I was without a manager. I had to do every position there and never got the credit or money to do that. With that being said during that year I expeierence 3 district managers and 4 managers changes.

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5.0
May 13, 2025
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Pros

NTB is a well organized machine

Cons

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1.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Free toilet paper in the bathroom

Cons

Low pay, overworked management, under valued, pushy tactics to sell, long hours, unpaid breaks, no real room for advancement, incompetent higher up management, big disconnect between customers and company, unrealistic standards, unrewarding bonuses and rewards, toxic work environments, unresponsive and unreliable HR, unreliable operating system, favoritism.

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