Does NTB pay their employees well?

According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at NTB. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NTB?

44% of NTB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NTB 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at NTB?

Store Manager (46) , Service Manager (44) , General Service Technician (29) , Sales Associate (27) , Mechanic (25) , Technician (25) , Tire Technician (24) , Manager (19) , Automotive Technician (13) , Assistant Manager (10) , General Manager (10) , Auto Technician (8) , Customer Service Advisor (8) , CSA - Customer Service Associate (7) , Customer Service Representative (6)

What are the pros of working at NTB according to real employee reviews?

"Decent pay but not at all times" ((in 52 reviews)); "Benefits are good but pay higher monthly" ((in 27 reviews)); "Good people working in the Columbus market" ((in 21 reviews)); "good money depending on location good coworkers" ((in 15 reviews)); "The coworkers were great and you get some downtime." ((in 13 reviews))

What are the cons of working at NTB according to real employee reviews?

"Poor management although it seems to be improving" ((in 40 reviews)); "Can be long hours and a lot of micromanaging" ((in 31 reviews)); "Upper management does not care about you at all." ((in 30 reviews)); "There was no work life balance" ((in 18 reviews)); "I worked at three different stores and had more then a dozen different managers." ((in 16 reviews))

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NTB

NTB Reviews

3.0

44% would recommend to a friend

(544 total reviews)

Henry Schwarz

45% approve of CEO

35% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Culture and values

2.7

Senior management

2.6

Work/Life balance

NTB has an employee rating of 3.0 out of 5 stars, based on 544 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NTB employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

544 reviews

1.0

Jun 17, 2026

Free toilet paper can't outweigh the many issues

Assistant store manager

Recommend

CEO approval

Business outlook

Pros

Free toilet paper in the bathroom

Cons

Low pay, overworked management, under valued, pushy tactics to sell, long hours, unpaid breaks, no real room for advancement, incompetent higher up management, big disconnect between customers and company, unrealistic standards, unrewarding bonuses and rewards, toxic work environments, unresponsive and unreliable HR, unreliable operating system, favoritism.

1.0

Jun 4, 2026

Miserable atmosphere with shady practices

Technician

Recommend

CEO approval

Business outlook

Pros

No pros to speak of really

Cons

miserable people and shady practices

1.0

Feb 23, 2026

N/a

Assistant store manager

Recommend

CEO approval

Business outlook

Pros

Weekly pay Not much else

Cons

Over worked Sergio Powell bullies employees and forces us to sell everything

Viewing 1 - 3 of 544 Reviews

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Jobs at NTB

Automotive Retail Sales Associate

Automotive Repair Store Manager

Green Haven, Anne Arundel, MD

US$70K - US$130K /yr

(Employer provided)

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Free toilet paper can't outweigh the many issues

Miserable atmosphere with shady practices

N/a

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