Good benefits / transparency issues - Licensed Account Representative NJM Insurance Employee Review

2.0
Aug 27, 2024
Recommend
CEO approval
Business outlook

Pros

8% 401k match, decent insurance benefits, free soup/oatmeal/coffee/tea

Cons

Not transparent about the job or schedule, which will change immediately. They hide the fact that this is a true call center job with a fancy title and licensing but don’t want to pay what other companies do or provide incentive for binding policies. Morale is low, turnover rate is high. They are always hiring, always changing the training so no one is ever on the same page. They say when you are hired you can move within the company after a year, but will make every excuse of why you can apply or get a job outside of this department.

Explore other reviews about NJM Insurance

5.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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