Imaging Is Awful - Employee NJM Insurance Employee Review

I have worked in our Imaging Department for over a year. The work is boring and the technology is outdated. The supervisors try their best to move us forward but have to deal with our upper management who have no clue whats going on down here. We now report to a manager who was recently promoted in the last year. its very obvious promotions are all about who you know versus what you know around here. Be aware of that and know that upper management is a clique. If you are on there good side you are golden. Get on there bad side and you have no chance. Everyone is concerned with this and the direction we are going. We're micro-manged and treated like we are in grade school. HR does nothing about it and senior management is never seen. The moral is terrible and our manager is in the midst of a reorganization. That is their answer to any problem, to reorganize reporting. Have they ever thought they may be causing all the problems down here? Treat us like we matter versus like we are children. And I will say it again, HR is blind to all of it.