Take it for what it is - Anonymous employee NJM Insurance Employee Review

3.0
Jun 25, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits, Generous Time Off, Great Co Workers, Low Cost Lunch, Free Soup

Cons

All though I gave NJM a Neutral rating, I could have easily given it a dissatisfied rating. NJM is very true to its traditions, and one of those being a lack of diversity in Leadership positions. There are very few if any ethic personeI who holds a position higher than JR Underwriter in the department. I can only speak for the Personal Lines department for my comments and I am sure other departments have a better out look on the company. The advancement (learning multiple lines) opportunity for newly licensed representatives is so stagnant that it has caused morale within the Personal Lines Department to diminish. You constantly hear representatives looking to apply at other organizations after only being within the department for a few months. Seems as if no one within the department is content and happy to work for the organization. I understand that some people are never satisfied, but with a majority of your personal lines staff wanting to leave means it's time for NJM to make some positive changes to boost morale, and take a moment to put there employees first. NJM is known for how great there customer service is, and the personal lines department is responsible for that. If your customers knew how miserable your staff was answering their phone with a tie and shirt on everyday I believe business would be highly effected.

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5.0
Oct 22, 2025
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CEO approval
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Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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