Good Pay but STAY AWAY. - Customer Service Representative NJM Insurance Employee Review

1.0
Nov 18, 2020
Recommend
CEO approval
Business outlook

Pros

salary, PTO and benefits plan however difficult to have PTO approved. nice co-workers.

Cons

Poor training program, Unsupportive management team, Excessive micromanaging, Unattainable goals and with no support in reaching them. When hired it is important to remember you are just a number, not part of a "team." It is easy to feel like you are walking on eggshells at all times which can really take a toll on your mental health. This company does not care about their employees, they just want someone there to answer the phone. stay away from this company if you can.

Explore other reviews about NJM Insurance

5.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

Great department and work life balance

Cons

No options of full time work from home

1
2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, Good benefits, Cheap lunch.

Cons

No downtime, Very small PSL,Every two weeks calls are listened and critized nothing is perfect for them.

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