Terrible management - Customer Support Representative NEXON America Employee Review

2.0
Mar 24, 2021
Recommend
CEO approval
Business outlook

Pros

The people are great and the building itself is fun to work in

Cons

Terrible management from headquarters. Slow communication and heavily underpaid.

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NEXON America Response
4y
Hi! Thank you for your feedback. We are sorry to hear of your negative experience. Please feel free to contact HR, we would be glad to discuss further with you to identify areas of opportunity for improvement. Thank you!

Explore other reviews about NEXON America

5.0
Oct 7, 2025
Recommend
CEO approval
Business outlook

Pros

Good office, good people, good company events.

Cons

layoffs at the time morale was sometimes low

1.0
Oct 29, 2025
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and vibrant office environment. Cool working for a company that I play their games

Cons

Absolutely terrible leadership and management. Understaffed, overworked, projects mismanaged then staff gets blamed for their inconsistencies and mistakes when we had minimal say in the planning and implementation process.

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