7y
Thank you for your feedback, we are very sorry that your brief time with us was not consistent with your expectations.
It truly saddens us when someone leaves and does not feel they have learned, developed new skills, ways of thinking, and generally enjoyed themselves. There has obviously been a failure in our coaching structure to let you get into this situation and we have let you down. Sorry.
The essence of your review does provide a useful warning to those thinking of joining us. We absolutely want to change the world. We bring that optimism with us every day, and we will not apologise for it, or temper it. That means we can sometimes accidentally set unachievable expectations for new joiners. There is no template for changing the world and that means sometimes we get it right, and sometimes we get it wrong, but we will never stop striving for better.
If you join us you will find that not everything is always going to be better or different all the time, but the rules in which you operate in absolutely are. The leadership truly want you to be empowered to be change makers, to focus on client value above all else, to be creative and challenge the status quo. Sometimes constraints of client demands, legacy ways of working and technology will make that extremely difficult. Sometimes you will be in a role that will feel somewhat traditional, and you will be the closest person to figuring out how to make that small part revolutionary. We will continue to invest in putting support in place to make it easier for our team and clients to revolutionise, but there will always be more we can do. You should join Mudano if you want to be part of the team who changes the world, and be joining because you think that will be as frustrating, hard and complex as it is satisfying.
You mentioned that you found it hard to “create something” or indeed be creative at Mudano. This is extremely disappointing for us, as we believe this is at the absolute core of transformational change and everything we stand for. We have raised with the people working group this exact topic today to understand what more we can do to help our team and make sure your situation is an isolated one. We apologise if we didn’t give you enough support to find your voice and effect change.
Thank you for your review, we wish you well for the future.
