customer service - Customre Service Mr. Delivery Employee Review

3.0
Aug 11, 2024
Recommend
CEO approval
Business outlook

Pros

at the time in covid it was remote, good student job

Cons

when covid restrictions lifted they wanted us on site, most of their workers would be spending 60 percent of their salary on just transport.

Explore other reviews about Mr. Delivery

5.0
Jul 25, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to leave when you are done

Cons

To many hours long days

1.0
Oct 22, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Make your own hours Drive drive your own car?

Cons

I thought every one should know about this if you thinking about getting into delivery jobs. Mr Delivery takes about 20% of every order you take for them, I was paying them about $300 monthly in fee's. (working full time, Just one driver). No hourly pay. You don't get paid for redelivery's, even when you do nothing wrong. They also make you take extra equipment when it says you do not have to if you have your own. When you ask about making it easier for us drivers, when your order are not even placed before you reach the restaurant,(so in turn you wait longer for the food) they make the restaurant have to pay for the tablets (coast Mr D $50, makes restaurant pay $100). When they should get them for free to make sure the customer and driver don't have to wait. I also had to catch them taking my tips away without any notification. If order and didn't receive the whole order, they take off the item that was missing and also adjust your tip with it. Would not matter so much if I knew before hand, but I just happen to be watching closely and noticed this. When you start asking these questions about these things they fire you. They have a bathroom at the headquarters but don't even let drivers have assess to it because they don't want to clean it all the time, or pay someone to... Just be wary, they are very greedy company.

3
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