Agency is going through a financial constraints - Anonymous employee Mosaic Employee Review

1.0
Oct 19, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Agency has flexible schedules and you work enough during the week, you don't have to use PTO for time off.

Cons

The agency is struggling to get through. There are cuts being made on all levels, so there is no guarantee that you will have a long career with the agency. As far as staff, there is a shortage. The agency has burned bridges with direct care staff, that the word is that no one wants to make a career change because the uncertanity of the agency. The agency also lacks consistency and formal systems. Management is not involved at the direct care level and the ultimate focus is MONEY and the level of care questionable. Please be careful on being poached and lured into a position before you leave your current position. The money is great, but your time there will be miserable and the demands are ridiculous, especially when the agency does not have it "together" and expect you to be a "top of the line" supervisor/manager. You are alone and there is no support. Management is always looking to "pin" the blame on someone and long term staff there act like they do not know anything or its their first time hearing of it (although they have been there for 10+ years). This is a faith-based agency, but I will tell you it is the worse group of people you can work with, FAKE. BE CAUTIOUS !!!

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5.0
Mar 10, 2026
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CEO approval
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Pros

Team building Company mission and values Residents

Cons

On call for scheduling at all times unless off

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Mosaic Response
2mo
Thank you for your kind words and for your time with Mosaic! We are so glad to hear you had a positive experience. We appreciate all your hard work and wish you nothing but the best in your next chapter.
1.0
Mar 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

NONE, Absolutely NONE! Worst job I have had in my entire Adult Life!

Cons

Work between 50–80 hours per week while receiving compensation for only 40 hours, resulting in uncompensated labor and significant imbalance between effort and pay. Be required to remain on call for 48 consecutive hours at a time on a recurring weekly basis, creating continuous work-related obligations even during designated personal time. Experience a complete erosion of social and family life due to excessive work demands and unpredictable scheduling expectations. Function with chronic sleep deprivation caused by extended hours, overnight responsibilities, and the inability to disconnect from work obligations. Operate under leadership characterized by intimidation, volatility, and authoritarian control, where communication is fear-based rather than collaborative, and where dissenting viewpoints or professional input are discouraged or penalized.

1
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Mosaic Response
2mo
Thank you so much for your feedback. Please contact us directly at careers@mosaicinfo.org with any additional information you would like to share.
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