ER is a dumpster fire - Registered Nurse Mission Health Employee Review

3.0
Apr 7, 2023
Recommend
CEO approval
Business outlook

Pros

- Plenty of resources on hand, such as pharmacy, doctors, etc. - Fellow nurses work very hard to provide care. - High acuity means skills and knowledge are honed to an extremely sharp edge. - Trauma program is excellent.

Cons

ER: - No ancillary staff, rooms are rarely mopped, theres never any toilet paper or paper towels, trash is overflowing daily. Routine maintenance is not a priority. Often supplies will go missing and questions will be met with a shrug. - CNAs are not empowered to do their jobs, often being used as transport or in specific roles they cannot leave, not for nursing support. - Extremely fast turnover of critical patients. Ratios are generally always at least 4:1, with no consideration of acuity. New patients will be waiting outside of the room before the previous patient even leaves, so rooms will only get the bare minimum of cleaning, and there is no break from the constant pressure. - Serious brain drain, very few nurses with >3 years experience, virtually no nurses with >5 years. New grads training new grads. - Management is strapped, unable to enforce accountability, very much a wild-wild west, no rules situation. - Pediatrics is not a separate department, ER Peds nurses are often floated to adult areas. - Often more than 60-80 holds in the department. - Heavy psych burden with scant resources to protect nurses from physical and emotional dangers. - Lack of rooms due to holds means critical patients, who require monitoring, are placed in hall beds with portable monitors that are not connected to central monitoring unit. - Very high turnover means that most staff are new as of a couple years or less, no ownership of the unit, supplies placed wherever, no systems for taking accountability in place. - Flexing people off up to a week in advance has led to short staffing during surge times, no one on call to make up the gap.

Explore other reviews about Mission Health

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

Full time hours, possible Overtime, I am on a great team, and the people there are really supportive and friendly . They welcomed the new comer with open arms and never once felt like a burden. I

Cons

Short staffed, Not as consistent with some of the processes but they are working on it

3.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great nurses, resilient community, many leadership growth opportunities, large hospital with many specialties, the only level 1 trauma center in WNC.

Cons

The hours are very challenging. often 5am to 6pm M-F. No additional compensation for extra hours, nights, or on-call weekends. You must love the work, and have minimal need for work-life balance to enjoy working here.

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