Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Get your experience and leave - Case Manager Technician MetroPlusHealth Employee Review

      1.0
      Jul 2, 2015
      Case manager technician
      Recommend
      CEO approval
      Business outlook

      Pros

      None really, city job if your looking to do 20 years and leave

      Cons

      Very difficult to be promoted and move around, hiring process takes too long, very very unorganized, high turn over rate. Management sucks, directive is cloudy. So many things wrong with this company, look the other way.

      avatar
      MetroPlusHealth Response
      8y
      Thank you for taking the time to provide us with feedback. Our goal is to provide employees with the tools necessary to succeed with our organization and in their careers, and we’re sorry you didn’t feel that way with us. If possible, we would like to hear more details about how we can improve our company. If you are open to a conversation, please email us at employee.engagement@metroplus.org and we will have someone respond shortly. Thanks so much.

      Explore other reviews about MetroPlusHealth

      5.0
      Mar 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
      See reviews by: Helpful|Rating|Date|All
      Related searches: MetroPlusHealth jobs | MetroPlusHealth salaries | MetroPlusHealth benefits | MetroPlusHealth interviews
      MetroPlusHealth reviewsMetroPlusHealth Case Manager Technician reviewsMetroPlusHealth review