Case Management - Anonymous employee MetroPlusHealth Employee Review

3.0
May 11, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits since it is under NYC employee job benefits.

Cons

It can be pretty boring just sitting all day on phone with members.

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MetroPlusHealth Response
8y
Thank you for providing us with some feedback. We are glad to see that you had a good experience, though we would like to know why you don’t recommend us to other potential employees. We would gladly appreciate additional feedback you have about management and any ways in which you think we could make working at MetroPlus Health Plan a better place. Please don’t hesitate to email us at employee.engagement@metroplus.org, we will have someone reply to your inquiry shortly. Best regards.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
4.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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MetroPlusHealth Response
1w
Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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