MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

Entry level/starter career company - Associate Director MetroPlusHealth Employee Review

1.0

Mar 11, 2022

Associate director

Recommend

CEO approval

Business outlook

Pros

Metroplus will give someone without any experience a opportunity to get into the workforce, mostly because the pay is low. People who have experience require higher pay, and don't come here . Especially good for people looking to make lateral moves or transition into insurance. Benefits are pretty good. Nice building, but its in lower Manhattan so the commute can be long. I suggest that you get in, stay a year to learn what you can, then get out.

Cons

Toxic and cut throat atmosphere. Every day could be your last - you are definitely a cog in the machine here. Not a lot of trust and communication between departments is minimal. Lots of micromanaging and insecurity. Recently lost lots of good people due to pressure from above, including public embarrassment by your manager. Co-workers in other departments tend to ignore you when you need to reach out for some reason, so sometimes it is hard to do your job.

MetroPlusHealth Response

We are sorry to hear about the experience you had with MetroPlusHealth. We value both current and former employee feedback and pride ourselves on our culture and creating an opportunity for our employees to thrive. Please reach out to HR at employee.engagement@metroplus.org so that we can learn from your feedback and improve the experience for all employees. We wish you the best.

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5.0

Mar 3, 2026

Sales representative

Recommend

CEO approval

Business outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

MetroPlusHealth Response

1mo

Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.

4.0

May 19, 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth reviews MetroPlusHealth Associate Director reviews MetroPlusHealth review

MetroPlusHealth

Entry level/starter career company - Associate Director MetroPlusHealth Employee Review

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