MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

Time well spent - Outreach Specialist MetroPlusHealth Employee Review

3.0

Feb 25, 2015

Outreach specialist

Recommend

CEO approval

Business outlook

Pros

room to grow, many potions available, internally hires before out, friendly co-worker, great benefits, city agency, cross training encouraged

Cons

large company, many "chief" not enough "Indians," management plays favoritism,

MetroPlusHealth Response

Thanks for leaving us with a review -- we are happy to hear that you’ve had a good experience working with us! We’re always here if you need anything. If you have the time, we would like to know if you could provide us with more details about the cons you listed here. Please don’t hesitate to email us at employee.engagement@metroplus.org.

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5.0

Nov 13, 2025

Sr. director

Recommend

CEO approval

Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

4.0

May 19, 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth reviews MetroPlusHealth Outreach Specialist reviews MetroPlusHealth review

MetroPlusHealth

Time well spent - Outreach Specialist MetroPlusHealth Employee Review

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