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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Horriblie experience and Harassment - Anonymous employee MetroPlusHealth Employee Review

      1.0
      Feb 11, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer many Health care benefit plans

      Cons

      HR didn't look into the harassment complaint and management ignored it. They have unions not helpful with one year probation. The pay is low. They have you clock in by writing down on a piece of paper what time you got in the office. They run things like its 1940's still on paper. I couldn't believe it. They make promises with no change.

      avatar
      MetroPlusHealth Response
      6y
      Thank you for taking the time to leave us a review. It’s important to us to foster a workplace that is positive for everyone. Everyday we work to improve the communication and relationships between our managers and employees. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      Nov 13, 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      2w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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