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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Bullies rather than leads - choose another health plan - Anonymous employee MetroPlusHealth Employee Review

      1.0
      Feb 5, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you demonstrate you're gullible and keep your mouth shut, you can do well, and if you don't have any goals or strong education and experience, you'll survive

      Cons

      Unfit leadership, Bizarre behaviors from CEO, CMO, Sr. Leaders, etc. Inappropriate leadership that bullies, very delusional and lies to make themselves look, 'powerful' as a compensation for lagging in the industry, very strong possibilities of neglect and/or fraud, claiming they have much higher members than they do, look at all the poor reviews and dissatisfaction, yet they are number one or two... quite suspicious. Very low standards.

      avatar
      MetroPlusHealth Response
      6y
      Thank you for taking the time to leave us a review. We are very sorry to learn that your experience working with us has been less than stellar. Feedback from employees like you helps us grow and improve the company for everyone. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      Mar 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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