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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Poor Quality of senior level managers for Quality Management Department - Anonymous employee MetroPlusHealth Employee Review

      2.0
      Mar 26, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Enjoys NYC benefits which are great.

      Cons

      Ill qualified top management leads to poor objectivity with running the department and hiring down the line. The mentality with senior quality management is "hire someone that will watch my back and be loyal at all costs and as such over and over again hiring ill qualified persons". The result is a long line of unqualified people and very poor products and remarkable turnover.

      avatar
      MetroPlusHealth Response
      8y
      First of all, we would like to thank you for your three years of service to our company. Second, thank you for taking the time to provide us with this valuable feedback. Responding to employees’ thoughts and concerns about the company should absolutely be a top priority for a manager -- even more so in exit interviews. We will take your advice into consideration for the future. Thanks again, and if you have anything else you would like to add, please don’t hesitate to email us at glassdoor@metroplus.org. Thank you.

      Explore other reviews about MetroPlusHealth

      5.0
      Mar 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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