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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      No. - Anonymous employee MetroPlusHealth Employee Review

      1.0
      Jan 26, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      City benefits. And for the dull and lazy people: you will thrive here!

      Cons

      This is a quintessential city job. You are surrounded by people of questionable intelligence and character and there is so much buffoonery among the c-level execs. Poor behavior (like wasting time, refusing to take accountability) is encouraged and the good people usually end up leaving. You're scraping the bottom of the barrel here. This is an organization that has zero interest in improving itself and considers only short-term fixes to every problem, big or small. Countless hours are spent in meetings that don't go anywhere and with nothing to show for all the time wasted. Our members deserve better.

      avatar
      MetroPlusHealth Response
      8y
      Thank you leaving us this review. We are sorry to learn that your experience with fellow employees and managers has been less than positive for you. It’s very important to us to foster a workplace that is productive for all employees, no matter their position. If you have time, we would love to hear additional information about your experience and any ways in which you think we could improve, for example, how we hold meetings. Please send an email to employee.engagement@metroplus.org and we will get back to your shortly. Thank you.

      Explore other reviews about MetroPlusHealth

      5.0
      Mar 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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