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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Claims Supervisor - Sales Supervisor MetroPlusHealth Employee Review

      2.0
      Jan 19, 2026
      Sales supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good managers that work in the office, good schedule, benefits

      Cons

      confusing, poor changing systems, training on it is poor and will cause more issue than the old system; no communication from higher ups especially directors and higher. Its hard to get clarity on anything until you find out by making and being called out by mistakes. No growth opportunities, managers and supervisors will derail you getting any promotion opportunity cause they dont want to lose you. This department does not get as much flexibility to work from home as others who just need a computer to work. Those that do have the privledge to work from home, they dont do anything.

      Explore other reviews about MetroPlusHealth

      5.0
      Nov 13, 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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