The paid to start out in seam on the low side, however this is a beginner position and that’s to be expected. This is not a desk job but it’s treated as one, by saying that I mean you’re expected to work from 8 to 5 every day Monday through Friday. Even if you get done with the customer at 4:30 and you have nothing to do, you are expected to “find” Something to do. Every minute of every second has to be tracked and documented. This makes you feel like you really aren’t free and it any moment your job could end. With this type of job, that works sometimes but more often than not you end up wasting time. The old days at the company would work hard all day and when your job is done, you went home and nobody asked what you did for the last 30 minutes of the day. It was an understanding that sometimes you got up early and sometimes you worked late, more of an honor system really. It was a rewarding feeling as well. Recently the company changed the ability to take a 30 minute lunch to a mandatory one hour lunch. So people that were able to make the required 40 hours by taking shorter lunches and making Management happy, and are now even on shorter leashes. They want us to be more productive and use time effectively but they also want to strip or ability to be flexible and help the customer. These are two very conflicting things and we lose good people that Have been with the company for a long time. The promotion side of things can feel like a dead end there’s really only four levels tech, senior tech, supervisor and manager. There are computer positions as well but very few. They have a great reward system if you’re able to win anything, The problem is that you are judged and put in competition with people that work on small easy machines. So if you are specialized and work on larger or production equipment you’re expected to perform and get the same amount of calls as a lower end tech that can grind six or seven calls a day compared to your four calls or if you’re lucky five calls per day.
