An Honest review - Anonymous employee Mercer Kitchen Employee Review

2.0
Jan 8, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly staff... My word minimum is 20 and I find it very difficult to say great things about working here

Cons

Staff is treated as if they are disposable, cutting schedules is often to common, Too many Managers on the floor and lack of communication. What makes this place is the under appreciated staff, God bless their soul for coming into work everyday to the most dysfunctional restaurant in the business that will only look great on your resume...Run as fast as you can from this place.

Explore other reviews about Mercer Kitchen

5.0
Mar 27, 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers and cool setting

Cons

Nothing! Had a great time

2.0
Aug 11, 2015
Recommend
CEO approval
Business outlook

Pros

The place has had 20 years in SoHo- so, business isn't hurting and they won't be closing any time soon. Job security.

Cons

They are seemingly willing to hire anyone, experience is irrelevant. Turnover in FOH and management is rampant. There are a lot of rules on paper but with 120 FOH staff, your fellow employees are sometimes more stressful than the worst guest. There is no real transparency regarding the money you are paid. Every pay day is scary because you just have no idea if you're being paid what you are truly owed. Speaking up and asking for reconciliation is met with an extremely defensive attitude and empty promises that it will be "looked into."

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