Pros
Family-owned. Alright pay, managers are mostly competent(if you can find them), very flexible hours. training is thorough. Employees seem happy. Many locations and positions. Working in Grand Rapids it's not uncommon to run into one of the namesakes once in a while, but for some reason people act like they've spotted a Unicorn when they see them. I guess that works because I've had to play "Where's Waldo?" more than a few times just to get a simple answer from somebody. (During the interview process) Once hired, my direct managers were actually very down to earth and seemed like good people. We were an outlet store so we had different "rules" and were a lot cooler than the schmucks at the regular store.
Cons
Seems understaffed at times, coworkers seem willing to "pass the buck" on pretty much every little problem. It gets very hectic around the holidays. You can't work in two different departments (from my experience at least.) Serious gossip problems and two-faced coworkers, but you'll get tat anywhere. Raises are based on time served, rather than performance or anything like that. I say "time served" because it felt like solitary confinement working on slow nights. The menial wage raises (0.10, really?) are set at predetermined times like it's a parole hearing, it's the only thing keeping you going. Some day you will get an extra dime an hour. "Get busy living or get busy dying," folks. Wanna get into a manager position and maintain a social life? Forget it. Put your head down and put in those hours--I mean decades. Maybe you'll become a super, but you'll be in a hospice bed by the time you're a manager. Maybe you'll realize you'd have a better chance at joining the Illuminati. Maybe you'll realize you can get better pay elsewhere., but maybe you're proud of that bronze "Ten Years" pin you can stick onto your collar BUT NOT your name tag. Then, maybe you'll realize that it's just a job and you should get back to it. It's really not that bad.