Customer Service - Customer Service Representative MediaMix365 Employee Review

1.0
Nov 17, 2017
Recommend
CEO approval
Business outlook

Pros

The job is easy. All you do ALL day long is answer outbound calls, read an outbound script, talk to people who have no idea why you are calling (normally upset) who have been added to a DNC list and then try to over transfer them to a third party company.

Cons

- You're a telemarketer and you will be talking to people who don't want to talk to you (expect to be verbally abused over the phone 98% of the time) - Advancements are slim, and if you do advance it's to help train, coach, and teach future employees how to continue to harras consumers and transfer them to a third party. - The office is run like a junior high school. The leadership team just graduated high school based on all their fun incentives. - Leadership sells you a dream in a telemarketing world - Their floor manager are not role models and do nothing to help employee build valuable skills, but to help you handle outbound calls and be cursed by customer all day "ROCK STARS" - The company tells you about their future changes and goals that only benefit the Owners. You will still be a telemarketer and taking OUTBOUND CALLS.

Explore other reviews about MediaMix365

5.0
Jun 23, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and Amazing Leadership Team

Cons

Telemarketing is really hard work.

1.0
Jan 9, 2024
Recommend
CEO approval
Business outlook

Pros

Work with your schedule anytime

Cons

Don’t pay enough for the work that’s fine

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