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      Matrix Absence Management

      Part of Tokio Marine America

      Engaged employer

      Matrix Absence Management reviews

      Horrible work/life balance - Claims Examiner Matrix Absence Management Employee Review

      1.0
      Jan 30, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are ok but expensive

      Cons

      Expected to work the case load of 2 examiners in 8 hours without offering overtime.

      Explore other reviews about Matrix Absence Management

      5.0
      Sep 5, 2024
      Supervisor, integrated claims
      Recommend
      CEO approval
      Business outlook

      Pros

      Clear expectations and goals, supportive leadership

      Cons

      Sometimes overwhelming workload requiring longer hours

      3.0
      Oct 3, 2025
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home is about it

      Cons

      Low wages Poor staffing Rude claimants

      1
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