Call Center Specialist - Call Center Specialist MassMutual Employee Review

5.0
Dec 7, 2019
Recommend
CEO approval
Business outlook

Pros

Great corporate atmosphere to work in. The company appreciates and values their employees’ hard work and doesn’t force people to be cookie cutter like most companies these days. Lots of room for advancement opportunities. Management celebrates the successes the company achieves as well as the failures as an opportunity to learn and grow. Everyone is friendly and helpful. Benefits are great. Keep up the great work! Glad to be part of the team!

Cons

Parking lot is extensive in size, Not a major, just make sure you have plenty of time to get to your campus location on time.

Explore other reviews about MassMutual

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

1
See reviews by: Helpful|Rating|Date|All