Bureaucratic, red-tape nightmare and endless frustration for IT Staff - Anonymous employee MassMutual Employee Review

2.0
Nov 12, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

From an IT perspective you get exposure and experience to the latest Technology. The people you work with are the best asset and make the job worthwhile. They pay well, although it could be better since the money they offer is not enough to stave off any competition. flexible hours -- although this depends on your manager, which could change at a moments notice. work from home options -- although again, this depends on your manager and some feel the need to micro manage more than others.

Cons

No consensus of direction from Executive leadership. Talk to several difference Executive leaders and you'll all different visions from all of them. SDLC is not structured for IT infrastructure --- huge amount of stress. This is not due to the SDLC process itself, but the lack of any real effort to make it work for IT. Overall SDLC process is a nightmare. For IT, you are the Subject Matter Expert if something is broken. If it's a Design or Architecture question then the experience and perception is your Expertise is null and void. Summary for IT staff -- If you like working in the movie Office Space and having your Expertise ignored -- come here!

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5.0
Jun 3, 2026
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CEO approval
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Pros

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Cons

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2.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the benefits are great.

Cons

There appears to be a significant issue with favoritism and conflicts of interest within certain areas of the organization. In some cases, close personal relationships between managers and employees seem to influence opportunities, recognition, and how people are treated. This creates a perception that being part of an inner circle is valued more than performance, accountability, and doing quality work. Employees who are not part of these groups can feel excluded, overlooked, or treated differently. There are also concerns about inconsistent standards, where certain individuals appear to have more flexibility or latitude than others.

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